Connectivity issues with a select number of servers
Minor incident
Zimbra Email and Collaboration
Webmail
Inbound
Outbound
Proxy
Email Security
Inbound
Outbound
2021-05-17 10:52 BST
· 50 minutes
Updates
Resolved
May 17, 2021 · 11:42 BST
Everything should now be resolved and functioning normally.
Although the connection interruption was very short, it seems an internal VPN did not pick up the reconnection and had to be restarted for normal operation to be resumed. We are looking into why this occurred.
Investigating
May 17, 2021 · 10:52 BST
We are currently investigating some connectivity issues being experience across our platform. We will update you once we have a resolution or further information.
Apologies for the inconvenience to those affected.
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